This document is provided in English. The English version is the controlling version.

Draft pending final legal review.

Acceptable Use Policy

debAIt — Acceptable Use Policy Version 1.0 | Effective Date: [EFFECTIVE DATE]

This Acceptable Use Policy ("AUP") is part of and incorporated into the debAIt Terms of Service ("Terms"). English is the controlling version of this AUP; a Spanish translation may be provided for convenience only, and in the event of any conflict the English version governs, except where applicable law (including the non-waivable rights of Mexican consumers) requires that the Spanish version or local law prevail.

0. Defined Terms

For purposes of this AUP, the following capitalized terms have the meanings below. Terms used but not defined here have the meanings given in the Terms or the Privacy Policy.

  • "debAIt," "we," "us," "our" — [LEGAL ENTITY NAME], a Texas (USA) limited liability company, with its registered address at [REGISTERED ADDRESS].
  • "Services" — the debAIt website at https://getdebait.com, applications, debate rooms, AI judging, social features (feed, posts, comments, friends/followers, direct messages, lobbies), debAIt+ subscription, debAIt for Schools, and all related features.
  • "User," "you" — any person who accesses or uses the Services, including individual self-signup users, premium (debAIt+) subscribers, Teachers, Students, brand/partner accounts, and School-administered accounts.
  • "Content" — any audio, voice recording, transcript, text, post, comment, direct message, profile field (username/callsign, display name, bio, avatar, banner), reaction, hashtag, mention, debate motion submission, or other material you submit, generate, or transmit through the Services.
  • "AI Output" — automated outputs of the Services, including AI-generated topics, briefs, transcriptions, per-turn scores, rationales, confidence values, and final verdicts.
  • "Debate" — a real-time voice debate session between Users, including any recording, transcript, scores, and verdict associated with it.
  • "School Deployment" — use of the Services under a debAIt for Schools license held by an educational institution ("School").
  • "Student" — a User who accesses the Services through a School Deployment, who may be a Minor.
  • "Minor" — a person under the age of majority in their jurisdiction; for self-signup, a person under 16; for COPPA purposes, a child under 13.
  • "CSAM" — child sexual abuse material, including any visual depiction, audio, text, or other content that sexually exploits, abuses, or endangers a minor, as prohibited under 18 U.S.C. §§ 2251–2252A and Tex. Penal Code §§ 43.25–43.26.
  • "NCMEC" — the National Center for Missing & Exploited Children.

1. Purpose & Scope

1.1 Purpose. debAIt is a competitive debate platform where Users speak, are recorded and transcribed, are scored by an AI judge, and participate in a social and gamified community. This AUP defines what you may and may not do on the Services. It exists to keep the Services safe, lawful, and fair for everyone — including Minors who participate through School Deployments.

1.2 Who is covered. This AUP applies to all Users and all Content and conduct on the Services, without exception, including self-signup users, debAIt+ subscribers, Teachers, Students, Schools, brand/partner accounts, and anyone accessing the Services through OAuth providers (Google, Discord) or otherwise.

1.3 Relationship to other terms. This AUP supplements, and does not replace, the Terms, the Privacy Policy, and any School license agreement or Data Processing Agreement. Where a School license agreement governs a School Deployment, that agreement and this AUP apply together; if they conflict as to Student data, the School license agreement and applicable student-privacy law (FERPA, SOPIPA, Tex. Ed. Code § 32.151 et seq.) control.

1.4 Your responsibility. You are responsible for all activity under your account and for ensuring that your Content and conduct comply with this AUP and with all applicable laws in your jurisdiction, including those of the United States and Mexico.

1.5 No waiver of non-waivable rights. Nothing in this AUP waives or limits any right that cannot lawfully be waived, including the non-waivable consumer-protection rights of Mexican consumers under the Ley Federal de Protección al Consumidor and before the Procuraduría Federal del Consumidor ("PROFECO"), and the data-subject rights described in the Privacy Policy.

2. Prohibited Content

You may not create, upload, speak, transcribe, post, transmit, store, or share any Content that falls into the categories below. This applies to all surfaces of the Services — voice in Debates, transcripts, feed posts, comments, direct messages, profiles, usernames, lobbies, and debate motion submissions.

2.1 Illegal content. Content that is unlawful under U.S. federal law, Texas law, the law of your jurisdiction, or (for users in Mexico) Mexican federal or state law, or that facilitates, promotes, or instructs others in illegal activity.

2.2 Harassment, bullying, and threats. Content that harasses, bullies, intimidates, stalks, or threatens any person; targeted abuse; encouragement of others to harass; or true threats of violence. This applies with heightened force to conduct directed at Minors (see Section 5).

2.3 Hate speech. Content that attacks, demeans, dehumanizes, or incites hatred or violence against a person or group based on race, ethnicity, national origin, immigration status, religion, sex, gender, gender identity, sexual orientation, disability, age, or other protected characteristic. Vigorous debate of contested political, social, or religious topics is permitted and expected; attacking people because of who they are is not.

2.4 Sexual content. Sexually explicit or pornographic Content, solicitation of sexual contact, or non-consensual intimate imagery. debAIt is not an adult platform.

2.5 ZERO TOLERANCE — Child Sexual Abuse Material (CSAM) and Child Exploitation

(a) Any CSAM, or any Content that sexually exploits, sexualizes, grooms, solicits, or endangers a Minor, in any medium (voice, transcript, text, image, or link), is absolutely prohibited and will result in immediate, permanent account termination.

(b) Mandatory reporting. Consistent with 18 U.S.C. § 2258A, debAIt will report apparent CSAM and related offenses to the NCMEC CyberTipline and will cooperate with NCMEC and with U.S. federal, state, and applicable foreign (including Mexican) law enforcement. We will preserve relevant Content and records as required by 18 U.S.C. § 2258A(h) and applicable law.

(c) We may, without notice to the offending User, preserve and disclose account information and Content to authorities as permitted or required by law.

2.6 Graphic violence. Gratuitously graphic, gory, or violent Content, or Content that glorifies or incites violence or terrorism.

2.7 Self-harm. Content that promotes, encourages, or provides instructions for suicide, self-injury, or eating disorders. (For supportive handling of Users in crisis, see Section 6.6.)

2.8 Harmful misinformation. Content that you know or should know is false and that is reasonably likely to cause real-world harm, including health/medical misinformation that endangers safety, incitement based on falsehoods, election-integrity disinformation designed to suppress or defraud voters, or impersonation-based fraud. Advancing a contested or unpopular position in a Debate is not, by itself, a violation; knowingly spreading harmful falsehoods is.

2.9 Intellectual-property infringement. Content that infringes another's copyright, trademark, patent, trade secret, or other intellectual-property or proprietary right. Copyright complaints are handled under Section 8 (DMCA).

2.10 Privacy violations and doxxing. Publishing or threatening to publish another person's private or identifying information (home address, phone number, government ID, financial information, precise location, private images) without authorization; or collecting personal data of others without a lawful basis. This conduct may violate the Texas Data Privacy and Security Act (TDPSA) and, for users in Mexico, the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP).

2.11 Voice and biometric misuse. You may not record, capture, extract, or repurpose another person's voice from a Debate to create a voiceprint or biometric identifier, to impersonate them, or to train a voice or biometric model. The Texas Capture or Use of Biometric Identifier Act (CUBI, Tex. Bus. & Com. Code § 503.001) restricts the capture and use of biometric identifiers, including voiceprints, without informed consent. As described in the Privacy Policy, debAIt processes voice only to record, transcribe, and judge Debates and does not use voice as a biometric identifier to uniquely identify a person; Users may not do so either.

2.12 Malware and harmful code. Viruses, worms, ransomware, spyware, or any code or file intended to disrupt, damage, or gain unauthorized access to systems or data.

2.13 Spam and unlawful commercial messaging. Bulk, unsolicited, or deceptive commercial Content. Any commercial email you cause to be sent must comply with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.). debAIt's own transactional and marketing communications are governed by our Privacy Policy and your notification preferences.

3. Prohibited Conduct

3.1 Impersonation. You may not impersonate any person, brand, Teacher, School, or debAIt staff, or misrepresent your affiliation. Usernames/callsigns and display names are public identifiers; using them to deceive is prohibited. (Usernames are subject to a 90-day change cooldown; this does not authorize impersonation in the interim.)

3.2 Ban evasion. You may not create or use another account, OAuth identity, or referral to evade a suspension, ban, block, mute, or any other enforcement action, or to circumvent a School's removal of a Student.

3.3 Spam and platform abuse. You may not flood the feed, comments, direct messages, mentions, hashtags, reactions, lobbies, or referral system with repetitive, automated, or manipulative activity, or abuse referral attribution.

3.4 Scraping and automated access. You may not scrape, crawl, harvest, or use bots, scripts, or automated means to access, copy, or collect Content or data (including profiles, leaderboards, follower/following lists, or public-profile fields) except through interfaces we expressly authorize. Even publicly viewable profile fields remain subject to this restriction and to applicable privacy law.

3.5 Reverse engineering. Except to the limited extent this restriction is prohibited by applicable law, you may not reverse engineer, decompile, or disassemble the Services, or attempt to derive source code, model weights, prompts, or the logic of the AI judge.

3.6 Security probing and breaches. You may not probe, scan, or test the vulnerability of the Services; breach or attempt to breach authentication, rate limits, or access controls; brute-force classroom join codes, teacher codes, or license keys; access accounts or data that are not your own; or interfere with logging or auditing. Good-faith security research is welcome only under a separate written authorization or a published vulnerability-disclosure policy; absent that, such activity is prohibited and may violate the Computer Fraud and Abuse Act (18 U.S.C. § 1030) or analogous law.

3.7 Service interference. You may not interfere with, disrupt, or impose an unreasonable load on the Services or their infrastructure or subprocessors, including by attempting to defeat rate limits or to trigger excessive AI-processing cost.

3.8 Circumventing entitlements. You may not bypass or attempt to bypass feature gates, subscription checks (debAIt+), avatar/frame entitlements, or School-administered restrictions (such as a School's disabling of custom photo avatars).

4. Debate & AI Integrity

4.1 No gaming the AI judge. You may not attempt to manipulate, deceive, or "game" the AI judging system. Prohibited tactics include prompt injection, embedding instructions intended to influence the judge, attempting to reveal or alter judge prompts or rubrics, exploiting transcription or moderation behavior, fabricating quotes, or any attempt to obtain scores, XP, wins, levels, Elo, achievements, or leaderboard standing you did not earn through genuine debate. We employ input sanitization and identity-blind, position-shuffled judging; deliberately defeating these protections is a violation.

4.2 No cheating or collusion. You may not use undisclosed assistance in a way that misrepresents your own performance, collude to fix outcomes, coordinate vote manipulation, use simulator/test or duplicate accounts to inflate standing, or otherwise compromise the integrity of competition.

4.3 Conduct toward opponents. Treat opponents, spectators, and lobby co-participants with respect. Harassment, threats, slurs, or abusive conduct toward an opponent during or after a Debate violates Sections 2 and 3 and may carry heightened consequences when directed at a Minor (Section 5).

4.4 Recording, screenshots, and sharing.

(a) How debAIt records. During Debates, audio from your microphone is captured and uploaded to private storage, transcribed by an automated speech-to-text service, and scored by AI. Audio recordings are retained for approximately [DATA RETENTION PERIOD] (currently 30 days) for dispute review and fairness auditing, then automatically deleted; transcripts, scores, and verdicts may be retained longer as described in the Privacy Policy. Within School Deployments, live debate sessions may additionally be conducted and recorded by video (including audio) and stored as described in the Privacy Policy and the applicable School license agreement. The specific transcription, video-room, and AI subprocessors we use are identified in the Privacy Policy.

(b) Your obligations. You may not record, screenshot, screen-capture, or share a Debate, transcript, message, or any other person's voice, image, or Content outside the Services without that person's consent and a lawful basis. You may not republish another person's voice or likeness in a way that harasses, defames, or violates their privacy. Re-publishing voice recordings of others may implicate Texas CUBI and wiretap/consent-to-record laws; you are responsible for your own compliance.

(c) Minors. Recording, screenshotting, or sharing any Content involving a Minor outside the Services is strictly prohibited except as expressly authorized by the School and the Minor's parent/guardian.

4.5 AI Output is not authoritative. AI Output is subject to the disclaimers in Section 4A.

4A. AI Output Disclaimers

READ THIS SECTION CAREFULLY. AI OUTPUT IS AUTOMATED AND PROVIDED "AS IS."

4A.1 Automated, "AS IS" outputs. AI-generated topics, briefs, transcriptions, per-turn scores, rationales, confidence values, and final verdicts are automated outputs produced with the help of third-party AI models, including services used for transcription, content moderation, and AI judging (identified in the Privacy Policy). THEY ARE PROVIDED "AS IS" AND "AS AVAILABLE" and may be inaccurate, incomplete, biased, or "hallucinated." Transcriptions may contain errors, omissions, or failures, in which case a debate turn may be flagged as failed or excluded from scoring, and a verdict may be rendered on a partial transcript.

4A.2 Not professional advice. AI Output is not professional, legal, academic, medical, or psychological advice, and must not be relied upon for any consequential decision.

4A.3 Not official credentials. Scores, levels, achievements, avatars, frames, monthly awards, and verdicts on the consumer Services have no cash value and are not official academic credentials, except where a licensed School issues a grade, diploma, report, or other record under its own authority within a School Deployment.

4A.4 Automated processing and human review. Most AI Output is generated automatically without human review. Content moderation is performed automatically against a defined set of severe categories and may produce false positives or false negatives, particularly on heated political or religious topics; a non-severe moderation flag may affect how a turn is displayed without removing it from judging, while a severe flag may exclude a turn from the final verdict. Where human review occurs, it is limited and described in the Privacy Policy. If you believe a verdict, score, or moderation decision was made in error, you may contact support (Section 7) and, within School Deployments, raise it with your Teacher or School. To the extent any applicable law (including the GDPR and the LFPDPPP) affords you rights regarding decisions based solely on automated processing, those rights and how to exercise them are described in the Privacy Policy.

5. Special Protections in School / Minor Environments

THE FOLLOWING PROTECTIONS FOR MINORS ARE MANDATORY AND APPLY TO EVERY USER.

5.1 Age requirements. Public self-signup requires Users to be at least 16 years old. Users under 16 may access the Services only through a School Deployment with appropriate School authorization and verifiable parental/guardian consent. debAIt does not knowingly permit children under 13 to use the consumer Services. If we learn that a child under the applicable minimum age has created a consumer account without the required authorization and consent, we will disable or delete the account.

5.2 COPPA. Within School Deployments, where any Student is under 13, debAIt processes that child's personal information solely as a service provider to the School to provide the educational service, in reliance on the School's authorization to act on behalf of parents, consistent with the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. § 6501 et seq.) and its implementing rule. We do not use such information for behavioral advertising and do not condition a child's participation on disclosing more information than is reasonably necessary. Parents and guardians may, through the School, request to review, delete, or stop further collection of their child's information.

5.3 FERPA and student-data laws. Student educational records — including enrollment, assignments, debate performance scores, transcripts, tournament and School Cup results, diplomas, semester reports, and moderation flags — are handled as education records under FERPA (20 U.S.C. § 1232g; 34 C.F.R. Part 99), with debAIt acting under the School's direction as a "school official" with a legitimate educational interest. debAIt also complies, as applicable, with California's SOPIPA (Cal. Bus. & Prof. Code § 22584), Texas student-data protection law (Tex. Ed. Code § 32.151 et seq.), and, for Users reachable in the EU/UK and Brazil, the GDPR (including Art. 8 on children's consent) and the LGPD. debAIt does not sell Student personal information or use it to build non-educational profiles or for targeted advertising, and uses Student data only to provide and improve the educational service as permitted by the School and applicable law.

5.4 Heightened safety duties for all Users. When interacting in any environment where Minors may be present, every User must:

(a) never sexualize, groom, solicit, or endanger a Minor (zero tolerance — Section 2.5); (b) never target, harass, bully, or threaten a Minor; (c) never request, offer, or exchange personal contact information (phone numbers, personal email, home address, social handles, or invitations to off-platform contact) with a Minor; and (d) never attempt to move communications with a Minor off the Services.

5.5 Teachers and Schools. Teachers and School administrators are responsible for supervising Student use, managing classroom and teacher codes securely, reviewing moderation flags, and ensuring that all required School authorizations and parental/guardian consents are obtained and maintained before a Student uses the Services. School-administered controls (such as disabling custom photo avatars) must be respected by all affected Users.

5.6 No targeting of Minors for commerce. Minors may not be targeted with subscription upsells, marketing, or commercial solicitation. debAIt+ subscriptions are intended for adult account holders or for the contracting School/parent, not for direct sale to Minors.

6. Enforcement & Consequences

6.1 Range of actions. We may take any action we reasonably consider appropriate for a violation of this AUP, the Terms, or applicable law, including, without limitation:

(a) removing, hiding, or restricting Content; (b) limiting features, or reducing or reversing improperly obtained XP/wins/Elo/achievements/standing; (c) issuing a warning; (d) temporarily suspending an account or features; (e) permanently terminating an account; (f) blocking ban-evasion accounts and associated identities; and (g) referring matters to law enforcement or other authorities.

6.2 Proportionality and discretion. We will generally calibrate enforcement to the severity, frequency, and intent of the violation and the risk to others. We reserve the right to take immediate and permanent action for severe violations — including CSAM (Section 2.5), credible threats, or serious endangerment of a Minor — without prior warning. Nothing in this Section requires us to apply any particular level of enforcement, and our enforcement choices do not limit your statutory rights, including the non-waivable rights of Mexican consumers.

6.3 Mandatory referral for child-safety violations. Apparent CSAM or child-exploitation violations will be reported to NCMEC and law enforcement and will result in immediate permanent termination, as set out in Section 2.5.

6.4 Repeat infringers. We maintain and enforce a policy of terminating, in appropriate circumstances, the accounts of Users who are repeat infringers of intellectual-property rights (see Section 8.6) or who repeatedly violate this AUP.

6.5 Effect of termination. Termination may include deletion of your account and associated Content, subject to (a) Content we are legally required or permitted to preserve (including for child-safety reporting and forensic/audit logs that are intentionally retained), (b) backups, and (c) data we retain as described in the Privacy Policy. Termination does not entitle you to a refund except as required by law, including the non-waivable rights of Mexican consumers under the Ley Federal de Protección al Consumidor and applicable subscription-cancellation and auto-renewal laws. Your billing, cancellation, auto-renewal, and refund rights are described in the Terms.

6.6 Crisis and welfare. Where Content indicates a User may be at risk of self-harm, we may, in addition to or instead of enforcement, surface supportive resources and, where a Minor in a School Deployment is involved, notify the relevant Teacher/School consistent with applicable law.

6.7 No obligation to monitor; reservation of rights. We have the right but not the obligation to monitor, review, or moderate Content. Our decision not to act in any instance does not waive our right to act in others. These remedies are in addition to any other rights and remedies available to us at law or in equity.

7. Reporting Abuse

7.1 How to report. To report Content or conduct that may violate this AUP:

  • Use in-product reporting tools where available (for example, reporting a User or a Debate).
  • Email [SUPPORT EMAIL] for general abuse reports.
  • Email [PRIVACY EMAIL] for privacy, doxxing, or data-rights concerns (including TDPSA, CCPA/CPRA, GDPR, and LFPDPPP/ARCO requests).
  • For copyright complaints, follow Section 8.
  • Child-safety emergencies: if a child is in immediate danger, contact local emergency services first, then report to us at [SUPPORT EMAIL] so we can act and notify NCMEC.

7.2 What to include. Please provide enough detail to locate the Content or conduct (usernames/callsigns, Debate or post identifiers, message context, timestamps, and a description of the issue).

7.3 What happens next. We review reports and take action under Section 6 as appropriate. We may contact you for more information. To protect privacy and ongoing investigations, we may not disclose the specific action taken. We prohibit retaliation against good-faith reporters; abusing the reporting system with false or bad-faith reports is itself a violation.

7.4 School Deployments. Within a School Deployment, reports and moderation flags may also be surfaced to the relevant Teacher or School administrator for review consistent with the School's policies and applicable student-privacy law.

8. DMCA / Copyright Complaints

debAIt complies with the Digital Millennium Copyright Act, 17 U.S.C. § 512. This Section describes how to submit copyright takedown notices and counter-notices.

8.1 Designated Agent. Notices of claimed copyright infringement must be sent to debAIt's Designated Agent:

[DMCA AGENT NAME] [LEGAL ENTITY NAME] [REGISTERED ADDRESS] Email: [DMCA EMAIL]

8.2 Notice requirements (17 U.S.C. § 512(c)(3)). A valid takedown notice must include substantially the following:

(a) a physical or electronic signature of the owner or a person authorized to act on the owner's behalf; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to locate it on the Services (for example, the URL, post, comment, or Debate identifier); (d) your contact information (name, address, telephone number, and email); (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.

8.3 Our action. Upon receipt of a valid notice, we will expeditiously remove or disable access to the identified material and take reasonable steps to notify the affected User.

8.4 Counter-notice (17 U.S.C. § 512(g)). If you believe your Content was removed in error or misidentification, you may send a counter-notice to the Designated Agent including:

(a) your physical or electronic signature; (b) identification of the removed material and its location before removal; (c) a statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification; (d) your name, address, and telephone number; and (e) a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the federal district court for the district in which debAIt may be found), and that you will accept service of process from the complaining party or its agent.

8.5 Restoration. If we receive a valid counter-notice, we may restore the removed material in not less than 10 nor more than 14 business days after we provide the complainant with a copy of the counter-notice, unless the original complainant first notifies us that they have filed an action seeking a court order to restrain the allegedly infringing activity.

8.6 Repeat-infringer policy. Consistent with 17 U.S.C. § 512(i), we will, in appropriate circumstances, terminate the accounts of Users who are repeat infringers.

8.7 Misrepresentation. Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.

9. Changes & Contact

9.1 Changes. We may update this AUP from time to time. When we make material changes, we will update the Version and Effective Date above and provide notice through the Services or by other reasonable means. Your continued use of the Services after the changes take effect constitutes acceptance, except where additional or affirmative consent is required by law (including for Minors, School Deployments, or where the Ley Federal de Protección al Consumidor or other non-waivable consumer law requires affirmative consent). If you do not agree to a change, you must stop using the Services and may cancel as described in the Terms.

9.2 Contact.

  • General/support: [SUPPORT EMAIL]
  • Legal/notices: [LEGAL/NOTICE EMAIL]
  • Privacy and data rights (TDPSA, CCPA/CPRA, GDPR, LFPDPPP/ARCO): [PRIVACY EMAIL]
  • Copyright (DMCA): [DMCA EMAIL] / [DMCA AGENT NAME]
  • EU/UK representative (if applicable): [EU REPRESENTATIVE if any]
  • Mexico privacy contact (if applicable): [MEXICO PRIVACY CONTACT if any]

Mailing address: [LEGAL ENTITY NAME], [REGISTERED ADDRESS].

Governing Law & Dispute Resolution (Summary — Controlled by the Terms)

This AUP is governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles, and is subject to the dispute-resolution provisions of the Terms. Those provisions include, for adult U.S. Users: (1) a mandatory informal dispute-resolution process with a 30-day written notice requirement; (2) a small-claims court carve-out; (3) BINDING INDIVIDUAL ARBITRATION under the AAA Consumer Arbitration Rules, seated in Texas, with a CLASS-ACTION AND CLASS-ARBITRATION WAIVER and a 30-day right to opt out of arbitration; and (4) exclusive venue in the state and federal courts located in [COUNTY], Texas for all non-arbitrable matters and for equitable or intellectual-property relief.

Minors. Arbitration agreements may be voidable by, or unenforceable against, Minors. Accordingly, any claim involving a Minor proceeds through the Minor's parent or legal guardian and, in a School Deployment, through the contracting School or parent/guardian as the responsible adult; debAIt does not seek to bind a Minor to arbitration in their individual capacity beyond what the law permits.

Mexican consumers. Mexican consumers retain their non-waivable rights under the Ley Federal de Protección al Consumidor and may pursue remedies before PROFECO and other Mexican consumer-protection venues notwithstanding the foregoing. Nothing in the arbitration provision overrides those non-waivable rights.

The full and controlling terms, including the complete arbitration clause and opt-out instructions, are set out in the Terms of Service.